Warranty policy

Warranty policy at Phat Loc Bonsai:

The time to make the goods, from the time you make the deposit to the time you receive the goods, will depend on your requirements and the characteristics of each type of tree.

But in any case, this period will not exceed 45 days. Before delivering the tree to the customer, we have carefully plucked and incubated the pot according to a strict care process, to ensure that the tree maintains good vitality when delivered to the customer.

However, in the process of transportation, it is difficult to avoid the loss of water, leading to the leaves may wilt. The reason is partly due to high outdoor temperatures, or long transportation distances. Don't worry, after planting the tree, you just need to water it fully and regularly, the tree will be green again and grow healthy.

If the leaf drop is not resolved within 5 days of receiving the plant, please call us immediately for advice.

If you need advice or contact to order, please contact us:

PHAT LOC PLANTS

Address: Thanh Thoi Hamlet, Vinh Huu Commune, Go Cong Tay District, Tien Giang Province

Hotlines / Zalo: 0366 997 777 - 0969 692 567

Email: Lochuu1210@gmail.com

Web: .caycanhphatloc.com